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Referencias:

 

Cummings, Thomas y Christopher Worley. 1989. Organization Development and Change. Rev. Ed. St. Paul: West, 1993.

 

Dobyns, Lloyd. 1990. "Ed Deming wants big changes and he wants them fast." Smithsonian 21: 74-80.

 

Nulty, P. 1994. "The National Business Hall of Fame." Fortune 129: 124

 

Parshall, G. 1991. "The Man Who Gave Japan the Business." U.S. News & World Report 110:65.